Privacy Policy
How we collect, use, and protect your personal information.
At Coresafe System Ltd, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you interact with us.
1. Information We Collect
We may collect the following types of information:
- Personal Information: Name, email address, phone number, company name, and any other information you provide when contacting us or requesting a quote.
- Technical Information: IP address, browser type, device information, and usage data collected through cookies and similar technologies when you visit our website.
- Project Information: Details about your property, safety systems, and maintenance history that you provide for our services.
2. How We Use Your Information
We use your information for the following purposes:
- To provide and manage our fire, electrical, and security services.
- To respond to your inquiries, quote requests, and support needs.
- To send you important updates about your systems or our services.
- To improve our website, services, and customer experience.
- To comply with legal obligations and regulatory requirements.
🔒 We do not sell, rent, or trade your personal information with third parties for marketing purposes.
3. Information Sharing
We may share your information with:
- Service Providers: Third-party vendors who assist us in delivering our services (e.g., equipment suppliers, installation partners).
- Legal Authorities: When required by law or to protect our rights, property, or safety.
- With Your Consent: When you have given us explicit permission to share your information.
4. Data Security
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. We regularly review our security practices to ensure your data is safe.
5. Your Rights
You have the right to:
- Access: Request a copy of the personal information we hold about you.
- Correction: Update or correct any inaccurate information.
- Deletion: Request the deletion of your personal information, subject to legal obligations.
- Object: Object to the processing of your data for certain purposes.
6. Cookies
Our website uses cookies to enhance your browsing experience, analyze site traffic, and improve our services. You can control cookie preferences through your browser settings.
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies.
8. Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from minors. If we become aware of such collection, we will take steps to delete the information.
9. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the updated policy on our website.
10. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:
- Email: info@coresafesystemltd.com
- Phone: +254 702 613 419 / +254 721 119 711
- Address: CNM Center, 1st Floor, Room C25, Ruiru Bypass